Refund and Returns Policy

At Baglamode, your satisfaction is our top priority. If your YSL-inspired handbag doesn’t meet your expectations, we’ve made our return and exchange process clear, fair, and hassle-free.

Eligibility for Returns

We accept returns within 30 days of delivery, provided the following conditions are met:

• The item is unworn, unused, and in original condition
• All tags, dust bags, packaging, and accessories are intact
• The item was not marked as “Final Sale” or purchased during clearance events

How to Initiate a Return

To request a return, please contact us at 📩 [email protected] with the following details:

• Your order number
• A brief reason for the return
• Photos, if the item is damaged or defective

Our support team will respond with return instructions within 1–2 business days.

Refund Process

Once we receive and inspect your returned item:

• A refund will be issued to your original payment method
• Original shipping fees are non-refundable
• Return shipping costs are the customer’s responsibility unless the item is defective or a shipping error occurred
• Refunds are typically processed within 5–10 business days after approval

Exchanges

If you’d like to exchange your item for a different color or style:

• Contact us at 📩 [email protected]
• Ensure the original item qualifies under our return policy
• Exchanges are subject to stock availability

Non-Returnable Items

We do not accept returns or exchanges for:

• Customized or personalized items
• Items marked as “Final Sale” or purchased during clearance events
• Gift cards or store credits

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery at 📩 [email protected] with:

• Your order number
• Clear photos showing the issue

We will promptly arrange a replacement, exchange, or full refund at no additional cost.

Need Help?

For questions or assistance with your return, refund, or exchange, feel free to reach out:

📩 Email: [email protected]

Thank you for choosing Baglamode — where modern luxury meets exceptional care.